Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.
Return Eligibility
Returns may be requested within 30 days after the delivery date.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Include all original packaging and accessories.
- Be free from signs of misuse, damage, or alteration.
Returns that do not meet these requirements may not be accepted.
Non-Returnable Items
The following items are generally not eligible for return:
- Personalized or custom-made products.
- Clearance or final sale items.
- Products showing signs of use.
- Items returned without original packaging.
Refund Process
After the returned item has been received and inspected, we will determine whether the refund is approved.
Approved refunds will be issued to the original payment method. Depending on your financial institution, it may take several business days for the refund to appear.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please retain the product and packaging until the issue has been reviewed. We will work to provide an appropriate resolution.
Return Shipping
Unless otherwise required by applicable law, customers are responsible for return shipping costs unless the return results from a shipping error or a defective product.